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    CONTACT INFORMATION

    125 King Street West, Suite 2100
    Toronto, Ontario M5H 3T9
    Canada

    +1 (416) 555-2983
    +1 (604) 555-7316

    cavapes@outlook.com

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Faqs

    WHAT IS A DISPOSABLE VAPE?

    Disposable vapes do not need setting-up, refilling, or recharging. Precisely, that’s why such a device is better if you want to stop smoking. Whether you are a beginner or expert vaper, you don’t need to go through the hassles of assembling the pods or cleaning the pipe. Cavapes  provide a best disposable vape to our customer they need and want.

    What does dual mode mean？what’s difference between smooth mode and power mode？

    You can use 2 modes as u want.Smooth mode:Without pressing the button, the device delivers an 11-watt output, giving comfortable Taste and more puffs.Power mode:Press and hold the button while vaping to activate Power Mode, which delivers a 15-watt output for a more intense flavor and draw. This mode also features a lighter activation mechanism.

    How many puffs does it have？

    8000 puffs   5-10day

    Is your packaging discreet?

    Yes. All orders are shipped in plain, unmarked boxes or envelopes for maximum privacy and discretion.

    What if my product arrives damaged or is defective (DOA)?

    We offer a Damage on Arrival (DOA) Guarantee. While our team uses secure, multi-layer packaging to prevent damage, if you receive a product that is broken, leaking, or defective, please contact us within 48 hours of delivery. We will arrange a fast, hassle-free replacement to ensure you get exactly what you paid for.

    Are the products sold on Canvapeshop guaranteed authentic?

    Yes, absolutely. We understand the market is flooded with counterfeits, which is why we guarantee 100% authentic products. We source all devices, pods, and e-liquids directly from established, trusted manufacturers and authorized distributors. We do not deal in clones or fakes.

    How fast is shipping, and where do your products ship from?

    We prioritize speed and reliability. All orders are processed and shipped directly from our Toronto, Ontario warehouse. This means fast shipping across Canada (typically 2-7 business days, depending on your location).

    Will I have to pay extra customs duties or import fees?

    No. Since your order ships domestically from our Toronto warehouse, you are guaranteed no customs delays, surprise brokerage fees, or hidden import charges.

    What is your age requirement, and how do you verify age?

    We strictly adhere to provincial laws. You must be 18 years or older (or 19+ in provinces like Ontario, or 21+ where applicable) to purchase any product. We use a secure age verification system to confirm your identity and age before your first order is fulfilled, ensuring we remain fully compliant.

     

    What is your general return policy?

    Due to the nature of the products, we cannot accept returns on opened e-liquid or used coils. However, we cover all verified DOA claims and will work with you if a hardware device fails within its manufacturer warranty period.